REIMAGINE

At Twist Medical, we make it a priority to understand our clients’ needs, behaviors, and habits. This understanding leads to long and synergistic partnerships in which we are able to connect a client’s goals with our organizational goals.

We call this approach

PRODUCT + PROMISE

RETHINK

At Twist Medical we are rethinking how to holistically capture the patient experience and turn this into evidence-based actionable insights.
We apply our unique blend of expertise in patient engagement and medical communications to design robust patient engagement initiatives that have meaningful outputs. We ensure that your patient engagement activities add value and impact across your organization. Twist Medical’s approach is based on a co-production philosophy, team construct, and level of experience.

We call this approach

EXPERIENCE + EVIDENCE

REDEFINE

At Twist Medical it’s our philosophy to empower people and let them rise to the challenge that creates such a stimulating and rewarding workplace.
We create teams of people with different levels of experience and different backgrounds. Everyone brings value to the table, and we never stop learning from each other. It’s how we do things, and it’s how we create value for our clients and our business.

We call this approach

PEOPLE + PRACTICE

REIMAGINE

At Twist Medical, we make it a priority to understand our clients’ needs, behaviors, and habits. This understanding leads to long and synergistic partnerships in which we are able to connect a client’s goals with our organizational goals.

We call this approach

PRODUCT + PROMISE

RETHINK

At Twist Medical we are rethinking how to holistically capture the patient experience and turn this into evidence-based actionable insights.
We apply our unique blend of expertise in patient engagement and medical communications to design robust patient engagement initiatives that have meaningful outputs. We ensure that your patient engagement activities add value and impact across your organization. Twist Medical’s approach is based on a co-production philosophy, team construct, and level of experience.

We call this approach

EXPERIENCE + EVIDENCE

REDEFINE

At Twist Medical it’s our philosophy to empower people and let them rise to the challenge that creates such a stimulating and rewarding workplace.
We create teams of people with different levels of experience and different backgrounds. Everyone brings value to the table, and we never stop learning from each other. It’s how we do things, and it’s how we create value for our clients and our business.

We call this approach

PEOPLE + PRACTICE

ABOUT US

RESETTING MEDICAL COMMUNCATIONS

We exist to help our clients bring evidence-based medical communications to physicians and patients to help them understand complex clinical data and make optimal treatment decisions.

An independent, global medical affairs agency. Our goal is to develop long-standing, mutually satisfying partnerships with our healthcare industry clients.

Our clients choose us because we are revitalizing medical communications and placing authenticity at the core of everything we do. We are taking a different road by reimagining how we work with clients, rethinking the physician-patient relationship, and redefining the employee experience.

CULTURE
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THE TWIST WAY

Authentic medical communications start with having a clear set of values that actively guides the way our agency operates. We believe that creating a culture in which talented people can grow and flourish enables us to do our best work. We build curious and well-balanced teams and place great importance on work-life balance. This means Twist Medical employees are actively and passionately engaged in the business, and operate in an environment of confidence and empowerment.

VALUES

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EMPATHY FOR OUR CLIENTS

At Twist Medical, we strive for an authentic connection with our clients. Our goal is to understand not only the intricacies of each deliverable but also the working environment and unique set of circumstances in which each client operates. When we achieve this connection, we truly understand the client’s needs better than any other company and can provide unsurpassed customer experience, which forms the basis of mutually beneficial, long-term partnerships.

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UPHOLD THE TEAM

Everyone at Twist Medical makes a difference, and everyone at Twist Medical deserves to feel that his or her contribution is valued. We all root for one another, appreciating great work and providing support and encouragement. We place very high value on collaboration and esprit de corps.

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ACCOUNTABILITY

At Twist Medical, it’s not enough to do our own jobs well. Making sure our clients are receiving an exceptional customer experience is everyone’s job. So if something needs fixing, we all own the problem and together we make things right.

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CURIOUS SPIRIT

We understand the moments when projects, concepts, and learning can be ambiguous. We know that, by default, effective people try to make the ambiguous tangible in individual ways. We allow space for ambiguity as long as possible and encourage our team members to be curious and explore many different ways to solve problems. We hire people who value curiosity, challenge perceived wisdom, and find alternative solutions.

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GROW OUR PEOPLE

We aim to grow ourselves and our business purpose. We embrace change, and every person has the opportunity to develop and contribute. Twist Medical is a company in which self-reflection, self-improvement, and self-development are highly valued. It’s also a company that invests in training and development. By investing in our people, we create teams that can deliver superior levels of service.

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ENJOY WORK

We know that if we all enjoy our work, we’ll do a better job, and our clients will feel the difference. It’s about having fun! We also know that our lives are multidimensional, and that work is only one facet. At Twist Medical, we support a healthy work-life balance.
SERVICES

MEDICAL AFFAIRS & SCIENTIFIC COMMUNICATIONS

Publication Planning
Scientific Platform & Lexicon
Advisory Board Strategic Planning & Execution
Medical Education
Medical Writing

LAUNCH STRATEGY & PLANNING

Medical Launch Readiness Plans & Playbooks
Key Expert Identification & Management
Competitive Insights & Market Landscape Gap Analysis
Digital Landscape Analysis & Digital Strategy Execution

PATIENT ENGAGEMENT & STRATEGY

Patient insight Collection
Translating Patient Insights into Actionable Intelligence
Patient Engagement ‘Best Practice’ Dissemination
Patient-Authored Publications
Plain Language Summaries

MEDICAL AFFAIRS & SCIENTIFIC COMMUNICATIONS

Publication Planning
Scientific Platform & Lexicon
Advisory Board Strategic Planning & Execution
Medical Education
Medical Writing

LAUNCH STRATEGY & PLANNING

Medical Launch Readiness Plans & Playbooks
Key Expert Identification & Management
Competitive Insights & Market Landscape Gap Analysis
Digital Landscape Analysis & Digital Strategy Execution

PATIENT ENGAGEMENT & STRATEGY

Patient insight Collection
Translating Patient Insights into Actionable Intelligence
Patient Engagement ‘Best Practice’ Dissemination
Patient-Authored Publications
Plain Language Summaries
JOIN US
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WE ARE CURRENTLY LOOKING FOR…

Who you are:
Experienced: PhD in a scientific discipline or MD (sufficient work experience may qualify candidates without these degrees in some cases); 7+ years of medical communications experience including prior experience as a senior medical writer; experience as an account lead

CONTACT US

For new business inquiries contact:
Sean Allen, BSc, PhD, MBA
Chief Executive Officer
3125 Howard Avenue
Suite 530
Burlingame, CA 94010
Phone: +1 415.349.9071
Email: sean.allen@twistmedical.com